For starters, we collect Account Information if or when you register. When you register and create an account as an Individual (an "Account"), we’ll ask you for information such as name, email and password. When you register and create an account as a Venue on the Services (an "Account"), we’ll ask you for information such as your contact name, password, venue name, business address, email address, phone number, website address and if applicable, payment information (“Account Information”). We use your email address to verify your Account (Venues only) and to communicate with you to verify information and approve your account. Registered users or venues may access, add, remove or update certain information in their account settings or user profile, and it is your responsibility to keep all information in your account settings and user profile accurate and up to date. We may use Account Information, alone or together with other information, to enhance and improve the Services, such as by personalization based on Site browsing history and any other factors that will help make the experience better.
Like most sites, our systems may record certain information about how users access and use the Services. The primary purpose for capturing log data is to use this information to administer the Services offered on the Site and to personalize, customize, measure and improve services when possible for you and other users. For example, we may record things like your Internet Protocol (IP) address, Internet browser and operating system used to access the Services, device and application identifiers, access times and dates, referring and exit pages, click-stream data, pages viewed, time spent on pages, search terms, transaction information, location, bounce rate and login frequency.
Anyone will be able to access the Site through either a native app (if available) or mobile web browser and use any applicable Services when connected through your mobile device. When you download or use our applications or otherwise access the Services from a mobile device, we may receive information about your location and mobile device, including a unique identifier for your device which may be used to customize the Services for your location. Most mobile devices enable you to control or disable location services in the device’s settings menu, and your choices for location services may vary depending on the mobile device that you use to access the Services.
By default, all content published through the Services is public, and when an approved venue provides us with content, they have sole control as to if or when to publish that content so that anyone can view it. Once published, you should assume that it is publicly accessible. All users should be considerate of others when posting information on the Services. In addition, the Services may include features that enable users to “follow” approved venues in order to view the User Content and other Content that they post or share through the Services. To facilitate interaction on the Services, users may be notified of which other users have followed them. More details about User Content can be found in our Terms of Service.
Email is a wonderful business tool when used properly and Artwell Guide strives to find that proper balance of keeping registered Users and Venues informed, not annoyed. That said, we will inevitably email you or otherwise contact you to provide you with individual support to communicate with you about your account, products or services, or to provide you with general information about the Services, for example, to inform you about new features or other updates to the Services. If you do not wish to receive promotional communications from us, you may indicate this preference by following the instructions in our emails. However, we may still send you non-promotional communications such as those regarding your inquiries or paid subscriptions (Venues only), your relationship with Artwell, or updates to the Services or our general policies.
The Account Information for both Users and Venues is protected by a password for your privacy and security. We urge you to use a strong password containing unique numbers, letters and special characters, and to protect the confidentiality of your password at all times. We may enable additional security features in the future, like multi-factor authentication. It is your responsibility to prevent unauthorized access to your Account and information by creating a unique, secure, and protected password and limiting access to your computer and browser by signing off after you have finished accessing your Account on the Services. We seek to protect your information (including your Account Information) to ensure that it is kept private; however, we can't guarantee the security of any information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.